Knight-Swift Transportation Holdings, Inc. and its affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide to us when you visit the websites Knight-Swift.com, KnightTrans.com, DriveKnight.com, SwiftTrans.com, DriveSwift.com, KnightLogistics.com, SwiftLogistics.com, KoldTrans.com, KnightFriends.com, KnightTruckSales.com, ApplyForSwift.com, DriveSwiftReefer.com, TrainWithSwift.com, Careers.SwiftTrans.com, Careers.SwiftTrans.com/driver-jobs/flatbed, Careers.SwiftTrans.com/driver-jobs/heavy-haul, Careers.SwiftTrans.com/driver-jobs/phoenixacademy, Careers.SwiftTrans.com/driver-jobs/experienced-cdl, Careers.SwiftTrans.com/driver-jobs/puertorico, Careers.SwiftTrans.com/driver-jobs/puertoricoenglish, Careers.SwiftTrans.com/driver-jobs/recent-grads, Careers.SwiftTrans.com/driver-jobs/snhu, Careers.SwiftTrans.com/driver-jobs/student-hiring, Careers.SwiftTrans.com/driver-jobs/transmex, Careers.SwiftTrans.com/driver-jobs/veteran-hiring and Careers.SwiftTrans.com/driver-jobs/women, swiftpartnerschools.com, knight-swift.com, transmex.com.mx, mohaveinsco.com, irontruck.com, irontruckservices.com, abilenemotor.com, camppatrick.com, jobs.jobvite.com/knight/, knightdrivers.com, knightdriving.com, vivatricolor.com, topgundriveracademy.com, knightproshop.com, theknighthaul.com, (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:
- On this Website, the Websites listed above, and all other Company Websites.
- In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:2002 West Wahalla Lane
Phoenix, AZ 85027
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see "Privacy Notice for California Residents" below.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, social security number, or any other identifier by which you may be contacted online or offline ("personal information");
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us.
The information we collect on or through our Website, may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns.
The technologies we use for this automatic data collection may include:
- Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website, or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company and its affiliates’ and subsidiaries' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company and its affiliates and subsidiaries about our Website users is among the assets transferred.
- To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company and its affiliates and subsidiaries, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
California residents may have additional personal information rights and choices. Please see the “Privacy Notice for California Residents” below.
Attn: Legal Department
2002 West Wahalla Lane
Phoenix, AZ 85027
or via our toll-free number:
Last Updated: May 23, 2023
Privacy Notice for California Residents
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the Acts’ scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
In particular, we have collected the following categories of personal information from its consumers within the last twelve (12) months:
|Category||Collected||Criteria Used to Determine Retention Period||Business Purpose||Sold or Shared**|
Examples*: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
|Yes||Comply with federal transportation regulations, holds related to existing litigation matters, comply with insurance requirements, comply with regulations related to motor vehicle accidents, and/or to address tax, corporate, compliance, and other legal rights and obligations.||Processing job applications, onboarding employees, administering employee benefits, payroll, and other Human Resources and operational functions||No|
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples*: A name, signature, Government identifiers (social security, driver’s license, state identification card, or passport number), physical characteristics or description, address, telephone number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information, Health, sex life, sexual orientation information, Unique identifying biometric information, Mail contents, email contents, or text messages contents, Genetic data, Union membership, Religious or philosophical beliefs, Racial or ethnic origin, Precise geolocation, Complete account access credentials (user names, account numbers, or card numbers combined with required access/security code or password)
Some personal information included in this category may overlap with other categories.
|Yes||Comply with federal transportation regulations, holds related to existing litigation matters, comply with insurance requirements, comply with regulations related to motor vehicle accidents, and/or to address tax, corporate, compliance, and other legal rights and obligations.||Processing job applications, onboarding employees, administering employee benefits, payroll, other Human Resources and operational functions||No|
C. Protected classification characteristics under California or federal law.
Examples*: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
|Yes||Comply with federal transportation regulations, holds related to existing litigation matters, comply with insurance requirements, comply with regulations related to motor vehicle accidents, and/or to address tax, corporate, compliance, and other legal rights and obligations.||To comply with federal and state laws||No|
D. Commercial information.
Examples*: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information
Examples*: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
F. Internet or other similar network activity.
Examples*: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement
|Yes||To personalize content and ads, to provide social media features and to analyze our online traffic.||Yes|
G. Geolocation data.
Examples*: Physical location or movements.
|Yes||To track the location of trucks and freight when a commercial truck driver is on duty.||No|
H. Sensory data.
Examples*: Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information.
Examples*: Current or past job history or performance evaluations.
|Yes||Evaluating job applicants||No|
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples*: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records
|Yes||Evaluating job applicants; managing student records as part of operating our truck driver training academies, including related student loans||No|
K. Inferences drawn from other personal information.
Examples*: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
* - Examples represent the types of information that constitute the categories, but are not necessarily specifically collected by Company
** - For purposes of these charts, the term "Shared" is based on the definition found in the CPRA, section 1799.140(ah)(1): "“Share,” “shared,” or “sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged."
|Sensitive Personal Information Category||Collected||Criteria Used to Determine Retention Period||Business Purpose||Sold or Shared**|
|Government identifiers (social security, driver's license, state identification card, or passport number)||Yes||Processing job applications, onboarding employees, administering employee benefits, payroll, other Human Resources and operational functions; confirming eligibility to operate a commercial vehicle||No|
|Complete account access credentials (user names, account numbers, or card numbers combined with required access/security code or password)||Yes||To allow employees or contractors to access company systems||No|
|Precise geolocation||Yes||To track the location of trucks and freight when a commercial truck driver is on duty.||No|
|Racial or ethnic origin||Yes||To comply with Federal and state laws||No|
|Religious or philosophical beliefs||No||N/A||N/A||No|
|Mail, email, or text messages contents not directed to us||No||N/A||N/A||No|
|Unique identifying biometric information||No||N/A||N/A||No|
|Health, sex life, or sexual orientation information||No||N/A||N/A||No|
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete or products and services you purchase.
- Indirectly from you. For example, from observing your actions on our Website.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to inquire about an employment opportunity, to submit an employment application, to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. If you provide information in an employment context, we will use that information for appropriate human resources and other operational purposes. We may also save your information to facilitate new product orders or process returns.
- To provide, support, personalize, and develop our Website, products, and services.
- To create, maintain, customize, and secure any account with us that you may have.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
- To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the Acts.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing and Disclosure of Personal Information
The CPRA defines the term “Sharing” as follows”: "Shared" is based on the definition found in the CPRA, section 1799.140(ah)(1): "“Share,” “shared,” or “sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged."
Based on the above definition, we share your information with the following categories of third parties:
- Advertising networks (Google)
- Data analytics providers
- Social networks
We also disclose your personal information to the following categories of entities for a business purpose, including:
- Service Providers
When we disclose personal information to a service provider or a contractor for a business purpose, we enter into a contract that requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We also may disclose personal information to our affiliates or, if required by law, to a governmental entity.
Sale of Personal Information
In the preceding twelve (12) months, Company has not sold personal information.
Your Rights and Choices
The Acts provide consumers (California residents) with specific rights regarding their personal information. This section describes your rights under the Acts and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to know what personal information we have collected, used, or disclosed and can request a copy of that data in a portable format.
Deletion or Correction Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. You also have the right to request that we update or correct any of your personal information that we collected from you and retained that is incorrect. Once we receive and confirm your verifiable consumer request, we will delete or correct (and, where applicable, direct our service providers to delete or correct) your personal information from our records, unless an exception applies.
We may deny your deletion or correction request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Right to Limit the Use or Disclosure of Sensitive Personal Information
The CPRA specifically grants Consumers the right to limit the use and disclosure of your sensitive personal information to actions necessary to perform the specific purposes permitted under the Acts. We can continue using or disclosing your sensitive personal information after receiving a limitation request from you, for the following purposes:
- To perform services or provide goods that an average consumer requesting those goods or services would reasonably expect.
- To help ensure security and integrity if that use is reasonably necessary and proportionate.
- To perform short-term, transient uses, including but not limited to non-personalized advertising shown as part
your current interaction with the us, if we do not:
- disclose the sensitive personal information to another third party; or
- use it to build a profile about you or otherwise alter your experience outside of your current interaction with us.
- To perform services, including:
- maintaining or servicing accounts;
- providing customer service;
- processing or fulfilling orders and transactions, verifying your information, processing payments, providing financing, providing analytic services, providing, storage, or providing similar services.
- To verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us.
- To improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
- To perform other actions that CPRA regulations authorize.
Exercising Access, Data Portability, Correction, Deletion, or Limitation of Use and Disclosure of Sensitive Personal Information Rights
To exercise the access, data portability, correction, deletion and limitation of use and disclosure of sensitive personal information rights described above, please submit a verifiable consumer request to us by either:
- Calling us at 1-800-777-0060 or
- Visiting https://privacy.knight-swift.com/CCPA
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Right to Opt-Out of Sharing of Personal Information for Cross-Contextual Behavioral Advertising Purposes
Cross-contextual behavioral advertising, commonly referred to as targeted advertising, is the tracking of a consumer’s activities across websites, applications, and services to identify and present advertisements tailored to their behavior. You have the right to Opt-Out of our cross-contextual behavioral advertising. You will be presented the option to exercise this Opt-Out right when you visit one of our websites and can state your preferences at that time.
We will not discriminate against you for exercising any of your rights under the Acts. Unless permitted by the Acts, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:Phone: 1-800-777-0060
Knight-Swift Transportation Holdings, Inc.
Attn: Legal Department
2002 West Wahalla Lane
Phoenix, Arizona 85027
Last Updated: May 23, 2023